What time is it? Client bitchin’ time, man. | dixiblog Home | conversations with the neighborhood kids series and rethinking the crazy cat lady

September 7, 2007

feeling better - work issue resolved

Well, I addressed my client issue. Wasn’t too hard.

First, I took the evening off to spend time with my family for my husband’s birthday. This was step one, and the most important. Take my time off and wait until I’m not pissed. Clear my head, you know.

I looked at the corrections sent to me today, and made them. Then I emailed the client, and let them know that I took care of the corrections sent. I also reminded them that with a large number of updates having to be worked into my schedule in a short period of time, edits are to be expected.  Some of ‘em where their fault, some were mine, but the whole thing was rushed on both sides, so this sort of thing definitely happens. And finally, I let them know that while I wasn’t available yesterday afternoon, I am today, so can be reached if needed.

I think there was probably a little ego-posturing in the group, and the person who called me probably got bitched at by somebody else regarding whose name’s listed where kinda thing. So that left her sort of panicky for the phone call to me. Based on my experience with ‘em, that’s what I’d guess.

But regardless, I am pleased with how I dealt with it. Nobody left pissed or alienated, and the work is done. Yay.

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